Customer Conflict Management
Communicating Health and Safety Guidelines
ARETE’s unique online training gives employees the confidence and practical skills to address COVID 19 health and safety related concerns in the workplace. Through use of realistic COVID 19 related video scenarios, ARETE’s workplace violence prevention expert presents ‘real world’ communication strategies that give employees, supervisors and managers the tools needed to enhance personal safety while maintaining health and safety guidelines in their workplace.
Maintaining Safe Distance
Safe, Effective and Respectful Communication
Gaining Customer Co-operation – Service Excellence
Recognizing warning signs
Disengagement strategies
Co-worker support
ARETE Training